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Carazy

Shipping & Delivery

AUSTRALIAN ORDERS:

  • Order processing: All orders are processed within 24 hours.
  • Delivery time: Most orders are received by our Australian customers within 5 days.
  • Delivery method: Australia Post, Startrack or Toll.
  • Delivery fee: FREE delivery applies to all Carazy products (other than Motorcycle Oil Filters and Posters), for delivery within Australia. Please note that a delivery fee applies to Motorcycle Oil Filters and Posters. The delivery fee within Australia is $8 for first unit, and $2 for each unit thereafter.

  • Express Post: Express & Next Day deliveries are possible at an additional fee. Please contact us to organise express post for you.

INTERNATIONAL ORDERS

  • Order processing: All orders are processed within 24 hours.
  • Delivery time: Most orders are received by our international customers within 14 days.
  • Delivery method: DHL International.
  • Delivery Charges: Price varies depending on quantity and weight of product. We ensure competitive freight pricing is achieved for our international guests.

RETURNS & EXCHANGES

Our company objective is to achieve 100% customer satisfaction – each and every time. As such, we will gladly provide store credit or a refund should our products arrive damaged, defective or incorrectly supplied. Our only request is that you contact us immediately upon receiving your order.

Return Policy:
We accept returns within 30 days of shipping.

Return Process:
Please contact us via phone, email or the contact form on this website, and provide the following information:

  • Product Name / Description
  • State the Specific Issue and Reason For Return.
  • Your name and contact information (phone and/or email address)

We will respond quickly with instructions on how to proceed.